Organisations use web portals to provide access to relevant content and functionality to selected target audiences (customers, business partners, employees, etc.). Web portals that provide external (partners and customers) and internal (employee to employee) enterprise remote communication and collaboration have become especially important during the COVID-19 pandemic. And the portal won’t become less relevant in the near future. For example, nearly two-thirds of U.S. employees who worked remotely during the pandemic want to continue working remotely.
Web portal: The Essence
Modern web portals are high-traffic websites with features for content management, collaboration, and customized content search. Some web portals (such as patient portals) process sensitive data. Therefore, you should pay attention to portal security features such as multi-factor authentication, content retention and deletion policies, and data encryption. Regular websites, on the other hand, are primarily created for informational purposes, offer far less room for collaboration and customization, and are often aimed at a larger, undefined online audience.
5 successful web portal examples
1) Vendor portals:
Supplier portals, also known as supplier portals, provide a secure online environment for working with your company’s suppliers and streamlining the procurement process. These portals facilitate onboarding and communication with vendors, placing and tracking orders, and more. Visit the Daimler Supplier Portal to get a better understanding of the functionality of the Supplier Portal.
2. Patient portal
The Patient Portal acts as a communication centre for medical staff and patients. For example, patients can book appointments and view test results through the portal. To test the elegant and efficient patient portal in action, visit the Capital Women’s Care portal.
The intranet enables employees to stay up-to-date with company information, participate in online training and development processes, and support workflows through document and project management features and collaboration tools without the need for external sources. The intranet may include some features of social networks (for example, post images, collect likes, share news, participate in communities and contests, etc.). See our interactive demo for a visual example of our internal network.
4. Government Portal
Kansas City, Missouri provides citizens with easy access to popular services such as bill and parking ticket payments, and allows visitors to enter their address to view information about personalised services.
5. Student Portal
Stanford University has created an online platform for accessing a variety of information regarding academic advice, education and grading, admissions and employment, tuition and finances, and more. The Portal is also used to record transactions related to all of the above.
Build a user-centric web portal
The web portal’s search and content management and collaboration capabilities support a digital presence and enable remote work. Implementing a web portal begins with a detailed analysis of your business situation and includes choosing a web portal type, considering portal capabilities, and choosing a technology stack.
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